Soft skills!

 Today the need for skill development is increasing in the competitive world. There are two skills - soft and hard. Usually the soft skills are the ones which is present naturally like communication skills, hard skills are the ones which is acquired as the time goes. If a person wants to develop his soft skills then I suggest them to go for shopping. Sounds funny? Well, let me tell with my experience. A year ago I went to one of the famous malls in Chennai. I chose to buy a handbag for my granny. Deciding it, I entered into one of the shops. I was really disappointed because the salesmen there hardly smiled but was polite. I could feel kind of negative vibes and just came out of the mall. Outside I found a young woman selling fancy items for kids. Seeing my cousin who was 5 years then, who liked this stuffs pulled me towards that young lady. She inspite of her tiredness, had a big smile in her face and spoke to my cousin and gave her the things she wanted. I was completely moved by this act, I understood that soft skills don't come with bare education, money or position, IT IS IN-BUILT.